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Start Up Guide
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Overview
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Starting a business will dramatically change your life, and as with
any such activity, you should take the time to investigate what
actions will be necessary for you to legally establish your business.
This information will help keep your new business start-up on the
"right track."
Starting your own business does not mean that you will have to venture
into the business world alone. There are a number of organizations
capable of assisting businesses. Please refer to Section IV of this
page for a list of organizations that provide technical assistance or
advice to new businesses.

Local Requirements
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1. Typically, the first step in establishing a business is to
  determine that the proposed location is zoned properly for the
  proposed business. Certain types of businesses will require a
  letter verifying the zone. If your business is to be operated from
  your home, a Home Occupation Permit is required. Zoning
  Verification information and Home Occupation Permits are obtained
  from the Durham City-County Planning Department. Be sure you have
  your tax identification number (available from the Tax Collections
  office) when requesting zoning information.

Durham City-County Planning Department
 101 City Hall Plaza, Durham, NC 27701
 (919) 560-4137, Fax: (919) 560-4641
Durham City-County Tax Office
 Durham County Administrative Complex (Ground Level)
 200 E. Main Street, Durham, NC 27701
 (919) 560-0300

If your location is appropriate, you will receive your zoning
verification with the appropriate signatures.
2. Once you have your zoning compliance letter (or Home Occupations
  Permit), you then need to contact the Tax Collection Offices of
  the City and County to acquire Business Privilege Licenses.

Durham City-County Tax Office
 Durham County Administrative Complex (Ground Level)
 200 E. Main St., Durham, NC 27701 (919) 560-0300
City of Durham Business License Office
 101 City Hall Plaza, Durham, NC 27701
 (919) 560-4700

The fee for your business privilege license is determined by a fee
schedule available for review at both the city and county
collection offices. Please call either of these agencies to
determine your company's license requirement.
3. If you are planning to operate your business under any name but
  your own or that of your partner(s), you must file an Assumed Name
  Certificate with the Register of Deeds.

Office of the Register of Deeds
 Durham County Administrative Complex (Ground Level)
 200 E. Main St., Durham, NC 27701
 (919) 560-0480
State Requirements
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1. A State Privilege License and License Tax are applicable to most
  businesses in North Carolina. Licenses are issued annually and
  should be applied for before the commencement of any business
  activity. Contact the NC Dept. of Revenue's License and Excise Tax
  Division for information on Privilege Licenses.
North Carolina Department of Revenue
 License and Excise Tax Division
 PO Box 25000, Raleigh, NC 27640-0640
 (919) 733-3673

2. If you are planning to incorporate your business in North
  Carolina you must file Articles of Incorporation with the
  Department of the Secretary of State.
Dept. of the Secretary of State
 Corporations Division
 2 South Salisbury Street, Raleigh, NC 27601
 (919) 807-2225

3. All retail sales in North Carolina are subject to sales tax
  unless specifically exempt by statute. Wholesale transactions with
  a registered merchant for the purpose of resale are not subject to
  this tax. For information regarding this state assessment or to
  obtain a Wholesale Merchant's certificate of Sale, please contact
  the NC Dept. of Revenue, Sales and Use Division.
North Carolina Department of Revenue
 Sales and Use Division
 501 Wilmington Street, Raleigh, NC 27604
 (919) 733-2151

4. Certain taxes must be withheld from an employee's wages and
  submitted to the government. If you will be paying wages to one or
  more employees, you will need to complete an Application for
  Withholding Identification Number for your business with the North
  Carolina Department of Revenue.
North Carolina Department of Revenue
 PO Box 25000, Raleigh, NC 27640-0640
 (919) 733-3991, Fax (919) 715-2999

5. Other State Requirements and Tax Information:
a. Incorporated businesses must file annual franchise and income
  tax returns with the state.

North Carolina Department of Revenue
 Corporate Income and Franchise Tax Division
 501 Wilmington Street, Raleigh, NC 27604
 (919) 733-3166
b. Any company employing one or more employees is required to
  provide unemployment insurance coverage for its workers. The
  NC Employment Security Commission administers employer
  contributions to the Unemployment Insurance Fund. For more
  information, contact their Durham office.

Employment Security Commission of N.C.
 1105 Briggs Avenue, Durham, NC 27701
 (919) 560-6880
c. If your company will be employing three or more employees;
  you will be required to provide workers compensation coverage.
  For more information regarding Workers Comp., contact the NC
  Industrial Commission.

North Carolina Industrial Commission
 4319 Mail Service Center, Raleigh, NC 27699-4319
 (919) 807-2500, Fax: (919) 715-0282
d. To ensure the health and safety of workers employed in North
  Carolina, the Department of Labor administers the Occupational
  Safety and Health Act of NC. The department offers free
  services to ensure that your business is in compliance with
  OSHA standards.

North Carolina Department of Labor
 Occupational Safety and Health Division
 4 West Edenton Street, Raleigh, NC 27601-1092
 (919) 807-2875
Federal Requirements
--------------------

1. The "Small Business Kit" is essential for navigating federal
  regulations if you have employees. Call the Internal Revenue
  Service at (800) 829-3676 and they will mail this kit to you with
  all the information you need, including Forms 940, 941, SS-4,
  W-2's, W-4's, the "Tax Guide for Small Business," Circular E, and
  other federal necessities for starting a business.
2. As mentioned in the State Requirements section, if you have
  employees, it is necessary to complete the SS-4 Form (Application
  for Employer Identification Number) in order to obtain a federal
  withholding I.D. tax number.

3. Please contact the Internal Revenue Service's local Durham office
  in regard to all technical questions regarding federal taxation
  issues. Additionally, the Chamber encourages you to inquire about
  their "Small Business Tax Workshops" held periodically in Durham.
Internal Revenue Service
 3308 Chapel Hill Blvd., Suite 132, Durham, NC 27707
 (800) 829-1040

Other Organizations to Assist You
---------------------------------
1. Greater Durham Chamber of Commerce
  Please call or stop by the Chamber of Commerce on the 14th floor
  of the Durham Centre building for more information on starting and
  growing your successful business. Becoming a member of the Chamber
  of Commerce can be an important part of an effective strategy for
  achieving many of your business goals. Information on membership
  is available at the Chamber office, or call us and we will mail it
  to you.

Greater Durham Chamber of Commerce
 14th Floor, Durham Centre
 300 W. Morgan Street, Suite 1400 Durham, NC 27701
 PO Box 3829, Durham, NC 27702
 (919) 328-8735, Fax: (919) 688-8351
2. The City of Durham, Office of Economic and Employment Development
  assists companies and individuals with their business needs in
  Durham. The office provides economic and demographic data, and
  helps clients with specific issues related to site and building
  availability, the government approval process, financing options
  and more.

City of Durham, Office of Economic and Employment Development
 302 E. Pettigrew Street, Suite 190, Durham, NC 27701
 (919) 560-4965, Ext. 212
3. The Service Corps Of Retired Executives (SCORE) represents a free
  service for businesspersons who need assistance in any of the
  facets of running a business.

SCORE
4. Good Work, Inc. provides training and technical assistance,
  loans, and networks of peer support to its small business members.

Good Work
 Bull City Business Center
 115 Market St., Ste. 470, Durham, NC 27701
 (919) 682-8473
5. The Small Business Center at Durham Technical Community College
  offers counseling and business seminars for start-ups.

Small Business Center at Durham Technical Community College
 400 West Main Street, 3rd Floor., Durham, NC 27701
 (919) 536-7241
6. Downtown Durham, Inc. will assist you if you are considering
  locating your business in the Downtown section of Durham.

Downtown Durham, Inc.
 Bull City Business Center
 115 Market St., Ste. 213, Durham, NC 27701
 (919) 682-2800
7. The Durham Business & Professional Chain is a not-for-profit
  organization dedicated to the facilitation, development, and
  growth of minority business endeavors. Assistance with business
  plans, technology, marketing, and other services is available by
  appointment.

Durham Business & Professional Chain
 908 Fayetteville Street, Suite 20
 Durham, NC 27701
 (919) 683-1047 or (919) 680-2878
8. The Small Business and Technology Development Center (SBTDC)
  offers free counseling and technical assistance by appointment to
  small business people.

Small Business and Technology Development Center
 North Carolina Central University School of Business
 15 Alexander Dunn Bldg., 1801 Fayetteville St.
 Durham, NC 27707
 (919) 530-7386
9. The Council for Entrepreneurial Development (CED) provides
  guidance to start-up and emerging growth-oriented companies in the
  Triangle through seminars, workshops and other activities.

Council for Entrepreneurial Development
 104 T.W. Alexander Dr., Bldg. One, RTP, NC 27709
 (919) 549-7500, Fax: (919) 549-7405
10. The Women's Business Center of North Carolina provides
  opportunities and tools to help women entrepreneurs achieve their
  business goals.

The Women's Business Center of North Carolina
 114 West Parrish St., 4th Floor, Durham, NC 27701
 PO Box 1331, Durham, NC 27702
 (919) 956-8889, Fax: (919) 688-4358
11. Self-Help Credit Union is a community development lender and can
  assist with Small Business loans.

Self-Help Credit Union
 301 West Main St., Durham, NC 27701
 PO Box 3619, Durham, NC 27702
 (919) 956-4400 or (800) 476-7428
12. The Durham Regional Financial Center's main office is a business
  incubator with startup and existing businesses as well as
  professional services ranging from legal and accounting to
  homeownership, financial literacy, social justice, debt relief,
  legal residency and naturalization.

Durham Regional Financial Center
 413 Chapel Hill St., Durham, NC 27701
 (919) 688-3381
13. The Durham Public Library's main branch has a business reference
  room with information for starting a small business, making a
  business plan and more.

Durham Public Library
 300 North Roxboro St., Durham, NC 27701
 (919) 560-0100
14. The Small Business Administration is a federal agency offering
  financing, training and advocacy for small firms. SBA's district
  office is located at Wake Technical Community College in Cary.
  SBA's NC office is located in Charlotte.

Small Business Administration
 District Office
 Wake Technical Community Collge
 600 New Waverly Pl., Suite 200, Cary, NC 27511
 (919) 851-1891, Fax: (919) 851-9505
North Carolina Office
 6302 Fairview Rd., Suite 300, Charlotte, NC 28210
 (704) 344-6563, Fax: (704) 344-6769

WE WISH YOU ALL THE BEST WITH YOUR NEW BUSINESS!
Note: Information contained herein is not intended to be all-inclusive
of every requirement for establishing a business. Competent legal
counsel is recommended and may be required to ensure that all
licenses, taxes, and other requirements for establishing and
conducting business are met. The Greater Durham Chamber of Commerce
assumes no liability for omissions or errors in the business plans of
any person resulting from use of this general guide to Business in
Durham.

Economic Profile
Durham Distinctions

Business Climate
Business Resources

Vision 3D
Starting and Growing a Business

Starting and Growing a Business
Start-up Guide

Financing Options and Resources
Environmental/ Historical Assistance

©2009 Greater Durham Chamber of Commerce. All Rights Reserved.
Durham Chamber of Commerce: Connect Business Live, Work, and Play
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