Information about health information management departments
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Home : BHB Information : Patient & Visitor Information : Health Information Management Department Location
Ground Floor, KEMH Days & Hours
Monday to Friday 8:30am – 4:30pm Contact
(441) 239-1483 Health Information Management Department (formerly Clinical Records) ====================================================================
The Health Information Management Department plays an important role in protecting the confidentiality and security of patient information. Located both at KEMH and MWI, our teams serve as a resource for patient medical information and we support the needs of medical and administrative staff for direct patient care and operational needs.
In addition, we serve individuals in the community by providing personal health information for many uses: Transfer and travel records
Verification of service for insurance reimbursement Legal hearings
Documentation of patient Living Will and Organ Donation decisions. An authorisation form to release information is required, and a small fee for photocopies is assessed based upon the volume of material needed. We require a minimum of 48 hours’ notice to comply with requests. The release form, proof of identity and receipt of payment are required when picking up photocopied records.
If you have questions, are unsure what medical records you need, or would like more information regarding the process of receiving your medical records, please contact us by calling 239-1483 during normal business hours. Download Authorisation Form Download PDF
Steps for Requesting Your Records 1. To complete the form, click the link above and print the form.
2. Fill in the form with pen, printing clearly. 3. Bring the form, along with proof of identification to the Health Information Management Department to submit your request.
4. A fee will be assessed and you will be sent to the cashier for payment. 5. When notified that your documents are ready for pick up, bring the receipt along with the form and identification back to the Health Information Management Department to pick up your documents.
Birth Certificates Birth certificates are not kept in your medical record, even if you were born at KEMH. You will need to contact the Bermuda Government Registry General’s Office for information on how to receive your birth certificate. The Registry General Address: Government Administration Building, 30 Parliament Street, Hamilton HM 12, Bermuda. Telephone: 441 297-7705
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