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Four Pillars of PHC:
Teams

Information
Access

Healthy Living
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What is Primary Health Care?
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Primary health care (PHC) refers to basic, everyday health care.
Whether visiting your family doctor or nurse practitioner, talking to
a physiotherapist or a registered dietician, primary health care
providers are the first faces you’ll see when you access the health
care system for care or advice.

Primary health care is about:
Preventing people from becoming ill or injured

Managing chronic conditions
Making the most effective use of health provider expertise

Efficiency and coordination
Individuals playing an active role in their own health care

Understanding that factors outside the health system influence
 individual and community health
 

PHC is not a new concept – it’s been in existence for years. We
believe that it will ensure better health for all of us. It has the
potential to keep waiting lists down, lessen the pressure on emergency
rooms and make the system more sustainable in the long term. The more
you understand it, the better prepared you will be to take advantage
of the opportunities it presents to you, your family and your
community.
To gain a better understanding of PHC, it is helpful to look at the
four key pillars that a strong PHC system is built on These are:

Teams – A team of health care providers works with you to improve
 care.
Information – Information is co-ordinated between health care
 providers.

Access – Ensuring you have access to the right care at the right
 time.
Healthy Living – A focus on prevention and self-care keeps you
 well.

Along with health organizations and governments across Canada, the
Heartland Health Region is working to improve PHC for its residents.
Read further to find out more and visit our site often over the coming
weeks to see exactly why PHC is Heartland’s “Winning Combination”.
Weekly Stories

Heartland's Winning Combination
Teams:
Working together communities deliver better care

Teaming up for top-notch care
Information:
 Be a better patient - What you know can help you stay healthy

Keeping informed can help keep you healthy
Access:
 Primary Health Care - Accessing the right service, at the right
  time and in the right place

Getting care when and where you need it – in your own home
Healthy Living:
 Be proactive! What you can do to be in better health

Stamping out substance abuse - How Heartland project gives higher
 profile to healthy living
Wrap Up

Primary Health Care in Heartland: Moving forward
 

 
 

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