Information about my health insurance company gave me incorrect information





 

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A service of the National Library of Medicine.
Answers to Frequently Asked
Health Questions by Dr. Marie Savard
====================================

You and Your Doctor »» Answers to Frequently Asked Health Questions
Click on a topic from the list below and get Dr. Savard's advice on
these frequently asked questions about health.

This content is the opinion of Marie Savard, M.D. and does not
necessarily reflect the opinion of Merck & Co., Inc.
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Show All  Hide All Health Insurance
Because my mother had a hip fracture at a young age, as a
58-year-old postmenopausal woman I'm concerned about my risk of
developing osteoporosis. How do I find out whether my health plan
covers the DEXA scan or x-ray required for early screening?

What if my doctor recommends an x-ray or other treatment or
diagnostic test and the insurance company overrules it?
I have managed-care insurance. How does that affect my
healthcare?

I've recently switched jobs. My new employer gave me the option
of three different health plans. Can you give me advice on picking
the plan that's right for me?
I have recently read about consumer- driven health plans. What
are they?

Show All  Hide All Hospital Visits
How do I find out about my daily schedule while I'm in the
hospital?

What type of information should I gather before going home from
the hospital?
My mother was recently hospitalized and while there felt as
though she had no control of her circumstances. Could she have
done anything to stay in control?

My mother protested when I suggested that I'd stay with her in
the hospital. Is it necessary that I be there?
Don't visiting hours restrict how long a family member can stay
in the hospital?

What can I do to be sure I get enough sleep in the hospital? I
know there will be frequent interruptions.
My father is going to be hospitalized soon for elective surgery.
What should I take to the hospital for him?

What about having a private duty nurse for my mother while she's
in the hospital? Isn't that better than having me?
My neighbor is an elderly woman with no nearby family to take
care of her. What happens if she needs to be hospitalized?

Tell me more about having a friend or relative stay with me while
I'm in the hospital.
How can I be of help to the nursing staff, who I understand are
often in short supply?

When my mother was recently hospitalized, she was taken care of
by someone called a hospitalist. What kind of doctor is this?
How does the hospitalist benefit my family doctor? Does my doctor
have a choice?

I've heard that you should identify a point person when you're in
the hospital. Who exactly is that?
I'm concerned about the amount of pain I might have after my hip
surgery. Who can I talk to about managing this pain?

What information is included in my discharge summary, and how do
I get a copy?
My husband was recently hospitalized with a heart attack while on
vacation. What information should he request to take from the
hospital?

I recently had a hysterectomy. Can I get a report describing
exactly what type of surgery was done and what was removed?
Show All  Hide All Managing Your Healthcare

How can I manage my own health care?
What's the best way to get started in managing my own and my
family's, healthcare?

Does being in control of my health decisions actually make a
difference in my health?
What exactly is a health buddy, and how could this person help
me?

How has health care changed? Why can't I depend on my family
doctor to take care of everything for me?
Show All  Hide All Managing Your Medical Records

I see so many doctors-a family doctor, gynecologist, and heart
specialist. How can I remember who ordered what test or procedure,
when and where it was ordered, the results, and when I should have
it repeated?
Once I've obtained a copy of the letter summarizing my doctor or
specialist visit, is there an easy way to read it?

I never thought of keeping a copy of my medical records before.
Doesn't my family doctor already have my records all in one place?
Why are my medical records so important? Can't a doctor just
examine me, check my blood, or get x-rays to find out what's
wrong?

Whenever I switch doctors, I always ask that my records be
forwarded to my new doctor. Isn't that good enough?
Keeping my own medical records makes a lot of sense, but no one's
ever suggested I do this before. How did you come up with the
idea?

It sounds like a lot of trouble to collect my medical records.
Can't I just wait until I really need them?
Besides a list of my medications, dosage, and directions, what
else should I carry with me in case of a medical emergency?

What's the best way to help my doctor keep track of my allergies
and drug side effects?
What if I get a copy of my records and can't decipher the medical
reports?

I can see why future doctors would need my test results -- but
why should I read them?
I now keep a copy of all my test results and physical exam
findings in my health binder, ordered chronologically. How can I
use this information to spot important changes in my health?

Show All  Hide All Medical Records - Family History
What's the best way to keep track of my family medical history?
My family is large and we have lots of illnesses on both sides.

My family members tend not to talk about their medical problems.
How can I get the history I need to create my family medical tree?
Show All  Hide All Medical Records - Health Journals

What if I can't get copies of my old medical records or the
medical records don't contain much information? Should I be
writing things down on my own?
What kind of information should I write in my health journal?

My husband has type 2 diabetes controlled with medication and
diet. Can he benefit from keeping a health journal?
Show All  Hide All Medical Records - Medications

The doctor often writes a prescription for me, but he rarely
gives me additional information. What types of questions should I
ask before beginning any new medication?
When I pick up my medications from the pharmacy, should I be
aware of anything special?

What's the best way to keep track of my medications? I have
trouble remembering their names -- especially for medications that
I took years ago.
I want to make a list of my medications. How far back should I
go? Do I really need to include previous medications?

My doctor often uses the Physician's Desk Reference to look up
medications. Should I buy this book?
Show All  Hide All Medical Records - Specialists

I occasionally see a chiropractor for my low back pain. Would he
be interested in the medical records from my family doctor? Do I
need to tell my family doctor about him?
Show All  Hide All Medical Records - Tests & Procedures

What will my doctor say when I ask for my own medical records?
I'm afraid they'll be angry with me.
I've asked my doctor for copies of my medical records, and his
secretary said I couldn't have them. Do any laws prohibit me from
getting my records?

How do I go about collecting my medical records?
How can I avoid antagonizing my doctor when I ask for copies of
my medical records?

From now on, what's the best way to get copies of my new test
results and reports?
Show All  Hide All Medical Records - Vaccinations

I don't remember when I had my last tetanus shot. How often do I
need one?
How do I know if I should get a flu shot? If so, when should I
get it?

How can I keep track of my vaccinations so that I know I'm
up-to-date?
Show All  Hide All Preparing for Your Doctor Visit

How should I prepare if my health buddy can't come with me to an
important doctor visit?
What should I do if I'm not sure that I completely trust my
doctor's treatment or advice?

What else can I do to prepare for an office visit? How can I make
sure I don't forget anything important?
Should I bring somebody with me for my office visit?

I want to plan ahead for my next doctor visit, but I always seem
to forget to bring something at the last minute. Can you give me a
simple checklist of things to remember?
My husband usually comes along to my doctor appointments, but the
nurse discourages him from entering the examination room. How
should I handle this situation?

I hate to bother my doctor, but sometimes an important question
comes up. What's the best way to contact her?
I was just referred to a urologist because of an abnormal test
result. At the appointment, I was shocked to find that the
specialist had no information about me from my family doctor.
Should I have taken anything with me?

I value my doctor's advice, but I want my wishes to be known.
Don't I have a right to be included in the decision-making
process?
When faced with a difficult decision, I've often asked my doctor,
What would you do in my situation? I get the feeling that this may
not be the best way to decide.

During the office visit, my doctor doesn't spend enough time with
me to answer all my questions. What can I do about this?
I constantly read that I should take charge of my own health.
Isn't my doctor supposed to do that?

How should I prepare for my next doctor visit?
By the time I get to the doctor's office, I often forget when my
symptoms started or the circumstances surrounding them. What's the
best way to keep track of my medical concerns?

I grew up believing that because doctors have so much training
and education, they always know best. Isn't that true?
Show All  Hide All Symptoms

When I call the doctor, I tend to minimize my symptoms even if
I'm really worried, because I don't want to sound like an
alarmist. What do you advise?
Is it my imagination, or do men tend to ignore their symptoms
more than women do?

What can I do to get someone with serious complaints to the
emergency room or to see a doctor?
Won't my doctor just think I'm crying wolf if I have too many
complaints? I'm afraid he'll think I'm pushy or paranoid or tell
me it's all in my head.

How can I tell if something is seriously wrong with me? How do I
know whether to go straight to the emergency room or wait for a
doctor visit?
Show All  Hide All Understanding Treatment Options

Even though I have to learn about all my treatment choices, if my
doctor knows me well, can't he recommend the treatment that's
right for me?
I've grown up believing that doctors know best. So do I really
need to get involved in decisions about my treatment?

I've always relied on my doctor to suggest the right treatment
for my medical problems. Do I really need to research my own
conditions?
What is the best way to search for reliable and trusted health
information for my family?

Health information on the Internet is so overwhelming! How do I
begin to use it to research my conditions?
Once I've researched my condition and my medical symptoms, what's
the best way to discuss this information with my doctor?

Can you name some reliable resources to help me research my own,
and my family's, health problems?
20751921(1)-04/08-EBS-CON

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